This is another video in my series whereÂ
I’m trying to establish a troubleshooting  flow chart for air conditioning systemsÂ
that don’t seem to be running right. So, the customer tells you the insideÂ
air handler seems to be blowing air,  just not cold air. But, they also tell you theÂ
AC outside is running. So what could it be?  Let’s go through some checksÂ
to get you in a better place. Without making this a long-drawn-outÂ
process, I will assume you have the basic  electrical troubleshooting skills and a multimeterÂ
with an amp clamp and some temperature probes and  get right to the flow chart I have created.
AndÂ
we’re going to assume this is a single-stage AC.  Two-stage and variable speed systems areÂ
similar to single-stage but different. Fair warning: It’s really easy toÂ
get electrocuted troubleshooting.  If you don’t have the right skillsÂ
for this, call a technician who does. Also, I like to tell the customer that I will findÂ
and fix the first problem I see. Once I fix it,  I’ll run the system again to see if anything elseÂ
in the sequence of operation is not running right.  It’s a nice caveat to mention so theyÂ
don’t think you’re trying to rip them off. Okay, the indoor air handler is blowingÂ
air.
Albeit it room temperature air. And  you’re told the condenser outside is running.
I always start by checking the filters to see  if they are clean – no matter where theyÂ
are (Including in the attic if it’s there.  I’m usually not antsy to head into the attic onÂ
hot summer days, but sometimes it’s like a 4”  media filter at the furnace in the attic, and ifÂ
it’s caked, that will solve a lot of problems.) Because, a lot of times on a service call, you’llÂ
get to the house and see a perfectly clean filter.  So, I like to acknowledge the customer in aÂ
positive way for changing their air filter  and remind them it’s the single most importantÂ
thing they can do to keep their system clean  and running for many years. At the same time, IÂ
want to know when they changed it and how dirty  it was before replacing it yesterday.
BecauseÂ
how many times have you gotten to the house,  and the customer says, “I justÂ
changed the filter yesterday.” Anyways, heading outside, from first glance, areÂ
the condenser coils clean? Honestly, dirty filters  and dirty coils are related to about half of yourÂ
problems with AC units that aren’t cooling enough. If you find that the condenser fan is running,Â
but the compressor at the bottom of the unit  is not running, click here to check out How IÂ
Troubleshoot an AC: Condenser Fan is Running,  but Compressor Isn’t (Insert link)
But if the compressor is running,  make sure you have matching-sized evaporatorÂ
and condensing coils.
If you don’t, install  matching coils. Everything relies on a balanceÂ
of refrigerant and airflow across these coils.  And its starts with the right size equipment.
Do you have the right 300 to 400 cfms/ton of  air going across the coil? No? Check theÂ
return duct to make sure it’s sized right  and not crushed. Also, check the airflow chartÂ
in the book. It will give you details as to  where the dipswitches or speed taps needÂ
to be to achieve proper cfms of airflow. If you do have proper airflow across the coil?Â
Check to see if you have a TXV or a fixed  orifice metering device at the evaporator coil.
Is it a fixed orifice? Is it the right size?  If it’s not, install the correct size orifice?Â
Yes? The orifice is already the right size? Then,  is the superheat higher or lower thanÂ
the required superheat for that setup?  It’s too high? Charge it up to specs.
Is theÂ
superheat too low? Then you’ll need to remove  some charge to get it dialed in just right.
Or was the metering device a TXV? Is it the  right size and designed for the same refrigerantÂ
in your system? Let it run for a few minutes. Your  gauges could be doing a myriad of things rightÂ
now depending on whether the TXV is stuck open,  hunting, or partially stuck closed – so,Â
let’s get into faulty TXVs in another video.  I’ll try to link it to the end of this video/blogÂ
so you can easily switch over to that in a minute. Let’s check some of the basic fundamentals,Â
though, before we start throwing more  refrigerant into the system.
• Are the air filters clean  (are there more than one?)
• Are the condenser coils clean? • Is the evaporator coil clean?
• Is the blower assembly clean? • If it’s a condensing furnace, isÂ
the secondary heat exchanger clean? • It might sound weird, but has the condenserÂ
fan blade been changed since the original  install? Is it still the rightÂ
size, removing heat efficiently? • Check the refrigerant charge.
I have a video onÂ
How I Add Refrigerant to an AC System. But as a  reminder, measuring your subcool and superheatÂ
with your gauges and some temperature sensors  is the correct way to determine whether you haveÂ
the right amount of refrigerant in the system. • Is there a restriction in the refrigerant linesÂ
in the form of a kink somewhere in the lineset  that runs between the outdoor and indoor units?
• Another restriction could be at the filter  drier.
Is there more than a 2 toÂ
3-degree difference between one side  of the liquid line filter drier and the other?
• If the refrigerant charge is correct and you’re  still not getting sufficient cooling, check theÂ
size of the unit itself. Especially if there has  been any remodeling, add-ons, or major changesÂ
to the home. That affects the load on the house  and could mean that the system is too small now.
• I’ve been to a lot of those massive pre-planned  communities that were all built like anÂ
assembly line. The HVAC contractor who  won the job for that huge project may haveÂ
miscalculated the size it needed to be.  If the unit is not large enough to overcomeÂ
the heat load put on the house, the system will  just run all day and never get the house cool.
• Check the home’s insulation levels and keep it  in mind when determining your conclusion.
• If there seems to be a problem with one  room not getting enough, then there is likelyÂ
a problem with the duct system or its design. o Maybe adding a larger duct to that south-facingÂ
room will deliver the right amount of air.  That might also mean enlarging theÂ
c-box and supply register in that room.  Usually not, though.
o Are any of the ducts  crushed? Especially the return ducts.
o Maybe the duct is in a poor spot on  the supply plenum, so it’s an afterthoughtÂ
for the air entering the supply plenum.  The air hitting the back of the supply plenumÂ
will always get the most advantageous air. o Is the duct that is supplying that room attachedÂ
to a tee-wye? Is the wye built correctly? Does it  split off at a 35° to 45° angle and not likeÂ
a real “T’ at a sharp 90°.
KD pipe with a hard  90 won’t allow the air to divert towards thatÂ
duct. It will take the path of least resistance.  Make sure you have a good tee-wye connection.
We often get to this point where it MUST BE THEÂ Â TXV! Check out my video on How I Diagnose a BadÂ
TXV. There’s a lot to consider when going down  that road, but I promise I can get you through it.
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